Privacy Policy

Welcome to Coolum Screens & Blinds (“we”, “our”, or “us”). We are committed to protecting the privacy of our users and customers. This Privacy Policy is designed to help you understand what information we collect, how we use it, and what precautions we take to protect it.

Disclaimer

The information provided on the Coolum Screens & Blinds website is intended for general reference purposes. We strongly recommend that you do not take any actions based solely on the information found on this website without first seeking specific professional advice.

The content on this website is not exhaustive; it offers a summarised overview of the products and services we provide. It should not be solely relied upon when making decisions related to purchases, installations, or maintenance of blinds, shutters, awnings, curtains and security screens. If you have inquiries or require guidance in these matters, we encourage you to reach out to us directly through phone or in writing.

Please be aware that any information required by relevant legislation, such as development applications, certifications or permits, must be obtained through the appropriate channels. It is essential that you independently assess the information on this site, and if you choose to rely on it, you do so entirely at your own risk.

Coolum Screens & Blinds makes no statements, representations, or warranties regarding the accuracy, completeness, or reliability of the information contained on this website. Certain information, including that provided by third parties, may not have been verified for accuracy. It is imperative that you conduct your inquiries and seek advice tailored to your specific needs.

We expressly disclaim all responsibility and liability (including negligence-based liability) for any expenses, losses (both direct and indirect), damages, and costs that may arise from your use of the site or your intended use of the site. This includes but is not limited to:

Inaccuracies or incompleteness in the information on the site for any reason.
The risk of the site or its contents being exposed to computer viruses or other forms of contamination.
Instances of unavailability, interruptions, operational delays, difficulties in internet access, or equipment malfunctions related to the site.
Any temporary or permanent failure to provide the site or any of its components.

Please note that the information on this website is subject to change without prior notice. If you choose to print information from this site, we recommend checking for updates regularly. This also applies to PDF and other files linked to the site.

Any views, opinions, and findings presented in articles, news items, or other publications on this site belong to their respective authors and do not necessarily represent the views, opinions, or findings of Coolum Screens & Blinds.

This general disclaimer remains applicable without any restrictions or modifications, regardless of any specific warnings or disclaimers contained in these terms or elsewhere on the website.

Information collection and use

Personal information: We may collect personal information such as your name, email address, phone number, and other relevant data. This information is primarily used to offer services, answer inquiries, or facilitate user requests.
Usage data: We may collect information on how the website is accessed and used. This may include data such as your IP address, browser type, or the pages you visit.

Emails

Our privacy principles apply to emails as well.

Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.

Cookies

We use cookies to collect anonymous statistical information, including:

your browser, computer platform and screen resolution
your traffic patterns through our site, such as:
- the date and time of your visit
- the pages and documents accessed
- the website you visited before ours
- your server address.

We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.

Transactional services available from this site may use cookies to track business processes. Please read the particular service’s privacy and security statement before beginning a transaction.

Website analytics

We use Google Analytics (including display advertising features) on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you’re visiting, your IP address and demographic information. Google may also use cookies.

We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.

You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.

How we use your data

Your information helps us improve our website, respond to your requests, and provide the services you ask for. We might also use this information for marketing or promotional purposes, always in accordance with Australian regulations.

Data retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.

Data protection

We employ security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.

Your rights

Under Australian privacy law, you have rights to access, correct, or delete your personal data. You can contact us for any inquiries or complaints.

Third party links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party sites. We encourage users to read the privacy policies of any other sites they visit.

Changes to this policy

We may update our Privacy Policy periodically. Changes will be posted on this page, and we advise you to review this page frequently for any changes.

Contact us

If you have any questions about this Privacy Policy, please Contact Us.

Last updated: 31/10/2023